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Feedback & Performance Issues

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Feedback & Performance Issues

Feedback

Monitors are not required to give formal feedback to enrollees. In fact, monitors are explicitly prohibited from "writing periodic formal performance evaluations." Therefore, the SEE Program does not schedule a formal annual review process.

However, the enrollee will probably benefit from informal performance-related feedback when they first begin new duties.

Performance Issues

Monitors should handle minor conduct or performance issues (e.g., late to work; long lunches, etc.) by meeting informally and confidentially with the enrollee to ensure that the enrollee is aware of the problem. The monitor and enrollee will determine what action will improve the situation. The monitor should keep notes of the meeting.

If the problem persists after the monitor-enrollee meeting, the issue should be brought to the attention of the enrollee's NOWCC Field Director

Major conduct or performance problems should be immediately brought to the attention of the enrollee's NOWCC Field Director.

 
Still have questions? Contact your NOWCC Field Office today!